Privacy policy

Effective date: 17 October 2026

1. Our approach

Our apps are designed so that the information you enter — for example records, notes, amounts and settings — is stored on your device. We do not require you to create an account, and we do not upload the content you enter to our servers.

If you use your device's own backup or sync (such as iCloud or Google backup), that data is handled by Apple or Google under their privacy policies.

2. Information we collect

We collect only the limited information needed to run the apps:

• Purchase and subscription status. When you buy a paid feature, the App Store or Google Play processes the payment. We receive confirmation that a purchase is active, linked to an anonymous app user ID — not your name, card details or contents.
• Crash and error reports. If an app crashes or hits an error, a technical report may be sent so we can fix it. It can include the device model, operating system version, app version, and the technical details of the error. We configure these reports not to include the content you enter.
• Messages you send us. If you email us, we keep your email address and message so that we can reply.

3. Third-party services

We use the following services to provide the apps. Each processes information under its own privacy policy.

• Apple App Store / Google Play — app distribution, payments and subscriptions. Apple · Google
• RevenueCat — manages purchase and subscription status. Privacy policy
• Sentry — crash and error reporting. Privacy policy

Not every app uses every service. Section 8 lists anything specific to an individual app.

4. How we use information

We use the information above only to provide paid features you have bought, to find and fix problems, and to answer your enquiries. We do not sell personal information.

5. Storage and retention

Content you enter stays on your device until you delete it or remove the app. Crash reports and purchase records held by the services above are kept for as long as needed for these purposes, under each service's retention settings. Emails are kept for as long as needed to deal with your enquiry.

6. Your rights (New Zealand Privacy Act 2020)

We handle personal information in line with the New Zealand Privacy Act 2020. You can ask to access or correct personal information we hold about you by emailing apps [at] tokgroupltd.com. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner.

7. Children

Our apps are not directed at children under 13, and we do not knowingly collect their personal information.

8. App-specific details

If an app handles information beyond what is described above, the details are listed here under the app's name.

Hikazoe (ひかぞえ)

Location: only if you allow it, Hikazoe uses your device's location (including in the background) solely to work out which country you are in, so it can record your stays automatically. The country is determined on your device using a built-in map of country borders; the app does not use any online address lookup. Coordinates are never stored and are never sent off your device — only the country code and date are saved, on your device. You can turn automatic recording off in the app's settings at any time. Attachments (ticket images, PDFs) you add stay on your device. Backups and PDF/CSV exports are created only when you ask, and you choose where to save them through your device's share menu. Documents and deadlines: the details you enter about letters and documents (title, type, due date, amount, notes) and any photo you take or choose for a document are stored only on your device. Photos are never uploaded to us or to any cloud service, and are deleted when you delete the document or the app.

9. Changes to this policy

We may update this policy. The effective date at the top shows when it was last changed; significant changes will also be noted in the app or on this page.

10. Contact

TOK Group Limited
2 Maungawhau Road
Epsom, Auckland 1023
New Zealand
apps [at] tokgroupltd.com